TIME WARNER CABLE !

TIME WARNER  CABLE !

There were a lot of complains from people about TIME WARNER CABLE, but I never believed until I had deal with this Company myself.

After I took over the bills, from one of my friends, who couldn’t afford the rip off anymore and the bad services from  WARNER CABLE, I had my own experience with them, and now I realize that they are no more then just a SUCK, and all stories about them are true.

The internet is going on and off all the time, I had to reboot and to put ” assist me “ “the pass word” 5-6 times in day , this is too much WARNER CABLE! You want me to pay you $79 in month? You’re not worth a dime. Will be cheaper to go to a great place as STURBUCKS  everyday, and to spend my money on great coffee with free internet even if you’re the provider.

One day of late payment they shut the internet down , even it was a conversation earlier ,that  we are taking over the payments, and they could be late . We had to call.

-We didn’t receive your checks yet, so you have to pay 109 dollars to put service back – the lady said.

-O.k. are these money go to our account credits for the next months when you got the checks?

-No ,it is just to activate the service, and to pay your bill , because we didn’t get your check….

- Why I have to pay double , you will get the check ,because it sent.

It took  about 15 - 20 minutes o make things clear.

 O.K. from $109 it was only $76 which went to credit , where these $33 went? We will make it clear very soon.

The lady was nasty in some point, and was thinking that she owns the world ,though  You better know your place “the customer service” and be nice if you want my money for exchange for services your company is providing.

The internet was back in a time frame she said, and was working till midnight, and then it was a shut down again.  What I am paying for, WARNER CABLE? Where are the services? What kind of people are working in your company? The devises are bad, the router, modems are not working properly. The technical problems may occur,  and we have to put up with all that, but financial problems may occur also , so you WARNER CABLE  need to learn to put up with that too.

After contacting WARNER CABLE in 3 a.m. we have got to know that all Sherman Oaks aria didn’t have the internet, and it will be back at 5 in the morning.

So I guess we deserved some discounts from not be able to work for 5 hours and maybe WARNER CABLE will understand that nothing and no one is perfect, and the main thing is to try to work things out nice way.